Meet your Iglu team
The team is available to to help, no matter what. Get to know us here!
How to contact us:
- Pop down to see us at the front desk
- Email us at [email protected]
- Call the front desk on 02 8024 8630
- Contact the Resident Leaders (RLs) on 0426 709 463
U18 International Students:
If you require support during office hours, please contact the General Manager, Assistant General Manager or one of our Customer Service Coordinators. If you require support after-hours, please contact the on-duty Resident Leader on 0426 709 463.
Katie
Hi, my name is Katie and I am the General Manager here at Iglu Redfern.
I love traveling, fitness, chilling on the beach with a good book and meeting people from all walks of life.
I love a good chat, so please come and say hello if you see me around the property (I’m always hanging around the breakfast pastries in the morning!).
Sharon
Hi everyone, I’m Sharon and I’m the Assistant General Manager in Iglu Redfern. I love coffee so much and you may find me around the coffee machine area every morning. If you see me around in the property, don’t be shy and come and say hi!
Anna
Hi I’m Anna – Customer Service Coordinator at Iglu Redfern.
I’m a country girl at heart, originally from rural NSW. I have worked in hospitality/customer service for most of my life and the experiences and people I have encountered over time never cease to amaze me- everyone is interesting and has a story to tell!
I enjoy boxing in my spare time and am a big film nerd ( If you have any movie or tv show suggestions please let me know!). I look forward to meeting you at Iglu Redfern.
Shelley
Hello, I’m Shelley. I just joined the cool Iglu Redfern team as a Customer Service Coordinator. Before joining Iglu I worked in the hospitality industry for many years.
My interests are travelling and experiencing different cultures.
l am looking forward to providing excellent customer service to you and meeting you all. 😊
Stela
Hi there! I’m Stela one of the Customer Service Coordinators at our vibrant Iglu Redfern.
Whether you have a question, need assistance, or just want to chat, I’m here to help. You can find me at the reception area most of the time but if you don’t I might be hanging around the event because they are fun (and often comes with yummy food 😋).
My goal is to make your stay as enjoyable and hassle-free as possible. I love getting to know our residents and working with Iglu team creating a friendly, supportive community where everyone feels at home.
Let’s make your time here unforgettable!
Reni
Hi everyone, This is Reni. I love boxing and I usually go after work. Another fun fact, I can speak 4 different languages and I’m always down for a good chat. If you need any help with anything, come find me:)
Yuki
Hi, I am Yuki. I am excited to join Iglu Redfern and being part of the Customer Service Coordinators team. I would love to create a welcoming and supportive environment where residents feel at home, connected, and part of a vibrant community.
Outside of work, I have five playful Bengal cats and a passion for floristry. I also love travelling and discovering new places, always seeking inspiration in different cultures and experiences.
Excited for this new chapter at Iglu!
Thi
Hi, my name is Thi, and I’m the Senior Property Accountant here at Redfern.
I was born in Australia but can speak both English and Vietnamese. I absolutely love anything to do with Japan and travel there multiple times a year! I have a toy Cavoodle named Teddy which you may find running around on property 😊 Fun fact, I am obsessed with horror movies so please give me some suggestions.
If you have any questions regarding your account, let me know!
Andrew
Hi, my name is Andy and I am the Facilities Manager at Iglu Redfern.
I am a qualified plumber of nearly 10 years experience and have also worked as a signwriter and installer. I recently completed a unit on Facilities Management via distance education.
I am here to make your environment as comfortable and enjoyable as possible. Please do not hesitate to come and say hi and let me know if there are any maintenance issues I can fix for you.
Katie
Hi, my name is Katie and I am the General Manager here at Iglu Redfern.
I love traveling, fitness, chilling on the beach with a good book and meeting people from all walks of life.
I love a good chat, so please come and say hello if you see me around the property (I’m always hanging around the breakfast pastries in the morning!).
Sharon
Hi everyone, I’m Sharon and I’m the Assistant General Manager in Iglu Redfern. I love coffee so much and you may find me around the coffee machine area every morning. If you see me around in the property, don’t be shy and come and say hi!
Anna
Hi I’m Anna – Customer Service Coordinator at Iglu Redfern.
I’m a country girl at heart, originally from rural NSW. I have worked in hospitality/customer service for most of my life and the experiences and people I have encountered over time never cease to amaze me- everyone is interesting and has a story to tell!
I enjoy boxing in my spare time and am a big film nerd ( If you have any movie or tv show suggestions please let me know!). I look forward to meeting you at Iglu Redfern.
Shelley
Hello, I’m Shelley. I just joined the cool Iglu Redfern team as a Customer Service Coordinator. Before joining Iglu I worked in the hospitality industry for many years.
My interests are travelling and experiencing different cultures.
l am looking forward to providing excellent customer service to you and meeting you all. 😊
Stela
Hi there! I’m Stela one of the Customer Service Coordinators at our vibrant Iglu Redfern.
Whether you have a question, need assistance, or just want to chat, I’m here to help. You can find me at the reception area most of the time but if you don’t I might be hanging around the event because they are fun (and often comes with yummy food 😋).
My goal is to make your stay as enjoyable and hassle-free as possible. I love getting to know our residents and working with Iglu team creating a friendly, supportive community where everyone feels at home.
Let’s make your time here unforgettable!
Reni
Hi everyone, This is Reni. I love boxing and I usually go after work. Another fun fact, I can speak 4 different languages and I’m always down for a good chat. If you need any help with anything, come find me:)
Yuki
Hi, I am Yuki. I am excited to join Iglu Redfern and being part of the Customer Service Coordinators team. I would love to create a welcoming and supportive environment where residents feel at home, connected, and part of a vibrant community.
Outside of work, I have five playful Bengal cats and a passion for floristry. I also love travelling and discovering new places, always seeking inspiration in different cultures and experiences.
Excited for this new chapter at Iglu!
Thi
Hi, my name is Thi, and I’m the Senior Property Accountant here at Redfern.
I was born in Australia but can speak both English and Vietnamese. I absolutely love anything to do with Japan and travel there multiple times a year! I have a toy Cavoodle named Teddy which you may find running around on property 😊 Fun fact, I am obsessed with horror movies so please give me some suggestions.
If you have any questions regarding your account, let me know!
Andrew
Hi, my name is Andy and I am the Facilities Manager at Iglu Redfern.
I am a qualified plumber of nearly 10 years experience and have also worked as a signwriter and installer. I recently completed a unit on Facilities Management via distance education.
I am here to make your environment as comfortable and enjoyable as possible. Please do not hesitate to come and say hi and let me know if there are any maintenance issues I can fix for you.
